Addresses and Phone Systems
The first thing we need to discuss here is your location. In order to give the appearance of being a larger company, you should have more than one physical address. It doesn’t necessarily mean that you have to actually get mail sent to these addresses. They could be the addresses of businesses where your friends or family members work. But, they are going to make your listing look a lot more important. After all, if there are numerous offices, it must be a huge and successful company, right? While you are at it, you should also update your telephone system. Instead of having a receptionist (which may seem weird to customers and clients if you list multiple addresses), get an 800 number. This shows that yours is an established business, and it gives callers options so they can be navigated to the right department. Again, this is going to make your business seem a lot larger than it really is. Use three-digit extensions instead of single-digit, to make it look like there are more departments and more employees.
Get a Great Website and Use Online Sales Tools
You may be tempted to use a web host that lets you create your own website in a matter of minutes. Don’t do it! No matter how small your business is, the website should be designed by a professional who knows what they are doing. In fact, it is even more important for small businesses, because the more professional you look in the public eye, the more confident the public is going to be with your business. It is also going to make your business look bigger, because having a website designed is expensive, and not everyone can afford it. If you sell to businesses, you better skip the “web designer” altogether and go with someone who can architect the entire customer experience for you, web design, strategic content and all. You may hire inbound sales training and sales enablement from a company like SalesHub to acquire new customers from your website – “it only hurts once” as they say!
The internet has enabled businesses of all sizes to sell to both consumers and companies alike. You should take the time to research what’s possible, and find expert vendors and partners you can trust.
Don’t Put Your Title on Business Cards
You probably have your title listed on your business cards, just like millions of other small business owners do. While this is not necessarily a mistake, it is something that you should not do. There are actually several reason to not do this. For starters, if you have “president” or another impressive-sounding title, and you run a small business, people aren’t going to take you seriously. After all, it is just big companies that have presidents, right? Also, you do a lot of different jobs, so one job title is not going to accurately describe what you do. It is best to simply leave your title off the cards completely. If someone wants to know what you do, they will ask, and you can tell them at that time. You can also introduce yourself with any title, and it isn’t going to contradict what is on your business card.